1. Q: Do I need to register as a member to shop from khindonline?
    A: Yes, just fill up your particular and answer simple questions and you are automatic become khindonline member, Free of charge.

  2. Q: What is the benefit buying from Khindonline direct?
    A: You can order Khind products from our available wide product range through a few clicks. You can enjoy convenient delivery to their door step without having hassles. You have the flexibility to choose to make your payment via credit card. Each of your purchase is specially packed to ensure the safe delivery of your product(s).

  3. Q:How do I purchase the item I am interested at khindonline?
    A: You can purchase the product display in khindonline by clicking the "Add To Cart" icon.

  4. Q: Can I have more than one item in a Shopping Cart?
    A: Yes, just click "Add to Shopping Cart" and then continue to shop

  5. Q: What payment methods can I use for khindonline?
    A: You may only use Visa and Mastercard credit cards. However, please check with the respective banks to ensure that you are allowed to make online purchases using your credit cards.

  6. Q: If I have any disputes on khindonline charges made to my credit card, who should I contact?
    A: Please email us at khindonline@khindmistral.com and provide us with your name, transaction date, contact details, product details.

  7. Q: How long the delivery of my purchase will take after the payment has been done?
    A: In most cases, it will only take 5 - 14 days for delivery.
  8. Q: How much does khindonline charge for the delivery of the product?
    A: khindonline  will charge the delivery of the product on location base.

  9. Q: What should I do if the package or products I received are damage, torn or bad condition?
    A: Should you receive the package or product(s) which is damage, torn or in bad condition, please do not accept the package or product(s) from the courier service. If you have received the package or product(s), kindly email to us a khindonline@khindmistral.com with the details of order (name, order ID, date of receipt, product(s) model) and pictures.
  10. Q:  What is the coverage area of your delivery?
    A: Malaysia only. As khindonline is using third party courier services, the area of coverage for delivery is wide and it covered most of the major cities and towns in Malaysia.

Delivery Info

Free Delivery for all Malaysia

Cash on delivery not available

Payment Methods