[CNY] Khind 1.8L Double Boiler DB18N
Purchase DB18N now and get FREE Mini Chopper FPC808! Register your product at the link below to entitle for the free gift :
- 2 in 1 Function - Double Boiling & Soup Cooking
- Cool Touch Body to prevent scalding when handling
- With Boil Dry Protection
- Bonus: Free Recipe Book
Capacity: - Big Ceramic Pot :1.8L, Small Ceramic Pot: 3x 0.44L
Stainless Steel Outer Pot: 4.5L(Total), 3L(Max)
Net Weight: 4.8kg
Gross Weight: 5.5kg
Product Dimension: 300 x 279 x 237mm
Big Ceramic Pot Dimension: 195 x 96.5mm
Small Ceramic Pot Dimension: 100 x 96mm
Box Dimension: 305 x 305 x 380mm
Frequently Asked Questions (FAQ)
1. May I know how many hours the pre-set timer can go up to?
The maximum pre-set timer is up to 24 hours.
2. Can it be used directly on the outer body without using ceramic pots to cook soup?
This model has 2 in 1 function whereby you can cook soup directly using the outer pots and you can utilize the double boiling method also applicable when you use the ceramic pots to boil the food. Hope that helps.
3. Can I cook these 3 (steam rice, steam vegetables, and cook soup ) together at the same time?
You may cook three dishes at the same time by using the small ceramic pot for each dishes.
4. What's the use of the stainless-steel tray?
We would advise customer to put the stainless-steel tray before putting in the big or small ceramic pot so that water can flow underneath for effective boiling purpose and to avoid the pots from knocking around. The machine might detect that it's low on water and show error. With the boil dry protection of this model and without the stainless-steel tray at the bottom, once the water dries up it will create sounds.
5. Suitable for how many people?
DB18N has capacity of 1.8L which suitable for 1-3 pax.
1. It is our priority to make sure that you are satisfied with your purchase with us at Khind Online Store.
2. As Khind Online Store, we sell 100% brand new, original and SIRIM certified products only.
3. If you find our products unsatisfactory or have any complaints, kindly highlight it to us via email at firstname.lastname@example.org, we will resolve the matter as best as we can.
4. We will reply you within 24 hours, except weekends and Public Holidays, our working hours are between 9.00am-5.30pm.
5. As our products come with a warranty, you may register with us online via https://khindonline.com/e-warranty/ directly so you don’t have to carry the warranty card with you in case of any damage or fault.
6. We have 11 service centres nationwide, you may find the nearest centre around you. Please visit http://www.khind.com.my/contact_our_offices.asp to find our locations.
7. All returns must be clarified and approved by our customer service team before being sent back.
8. If there is damage upon receiving your product, kindly notify us with photo/video proof and we will assist with replacing your item.
9. If your box is damaged upon receiving, kindly show us with photo proof and we will compensate a voucher at our discretion.
10. Do note that order cancellation/change of address is only permitted BEFORE your order is processed by us. Orders that have been processed and provided with a tracking number will not be entertained.
11. For spare parts, unfortunately, we are still unable to list them on our online official store, hence we would advise our customers to purchase from our service centre directly by contacting our General Line 1-800-88-0032. Thank you!