Shipping Policy

Participating Retail Outlets


Address State Telephone

Seng Heng Electric & Furniture Sdn Bhd


Lot 2119 & 2120, Jalan 3/1, Bandar Baru, Sungai Buloh Off Batu 13 1/2, Kuala Selangor, 47000 Selangor.
Selangor 03-61565207

Gan Radio & TV Service


No. 23, Lorong Bahagia 2, Jalan Sungai Kajang, 45500 Tanjong Karang, Selangor.
Selangor 03-32694526

Sunway Electronic


No. 84, Jalan Stesyen 14000 Bukit Mertajam, Penang.
Penang 04-5399006

Suria Jerai Electrical Sdn Bhd (Chai Leng Park)


Lot No. 2976-1G,2976-2G,Ground Floor,Chai Leng Complex,Jalan Baru,Seberang Perai, 13700 Butterworth, Penang.
Penang 04-3903898

Suria Jerai Electrical Sdn Bhd (Chai Leng Park)


Lot No. 2976-1G,2976-2G,Ground Floor,Chai Leng Complex,Jalan Baru,Seberang Perai, 13700 Butterworth, Penang.
Penang 04-3903898

CSE Sdn. Bhd. (Tanjung Tokong)


C-G8, C-G-9 & C-G-10, Vantage Desiran Tanjong, 10470 Tanjong Tokong, Penang.
Penang 04-8998188/04-8917588

CSE Sdn. Bhd. (Golden Triangle)


29-1-15, 16 & 17, Golden Triangle, Jalan Paya Terubong, 11900 Relau, Penang.
Penang 04-6370592

CSE Sdn. Bhd. (Chai Leng Park)


2975G, Ground Floor, Complex Chai Leng Park, Jalan Baru, 13700 Prai, Penang.
Penang 04-3970060/04-3970070

CSE Sdn. Bhd. (Bagan Ajam)


G-26 & 1-26, Jalan Terbilang, Bagan Ajam, 13000 Butterworth, Penang.
Penang 04-3233060

LSS Hyper Electrical Sdn. Bhd.


250, Jalan Batu Maung Baru, Bayan Lepas, 11960 Penang.
Penang 04-6265763

Sunshine Wholesale Mart Sdn. Bhd. (Bertam)


Persiaran Dagangan, Pusat Bandar Bertam Perdana, 13200, Kepala Batas, Penang.
Penang 017-5064865

Sunshine Wholesale Mart Sdn. Bhd. (Farlim)


294 Jalan Thean Teik, 11500 Air Itam, Pulau Penang.
Penang 012-5951070

Sunshine Wholesale Mart Sdn. Bhd.


1, Jalan Mayang Pasir, 11950, Bayan Baru, Penang.
Penang 012-5646894

Shinho Huat Electrical Sdn. Bhd.


377-K, Jalan Melor 1, Taman Peringgit Jaya, 75400 Melaka.
Melaka 06-2834970

Sun Ching Sdn Bhd


No. 81, 45 Ground Floor, Jalan BBP1, Taman Batu Berendam Putra, 75350 Melaka.
Melaka 06-3341333

Teck Trading Company Sdn Bhd


No. 56 & 78, Jalan Munshi Abdullah, 75100 Melaka.
Melaka 06-2823810

Hou Elektrik Trading


No.55, Jalan Besar, Kampung Koh, 32000 Sitiawan, Perak.
Perak 05-6911032

Hwa Lian Trading


No. 13-15 Jalan Kemajuan, 31000 Batu Gajah, Perak.
Perak 03-3661287

New Point Electronics Sales & Service


>No. 19 & 19A, Persiaran Lavender, Taman Lavender, 33000 Kuala Kangsar, Perak.
Perak 05-7702091

Gopeng Electrical Sales & Service


No. 21, Persiaran Seri Raia, Taman Seri Raia, 31300 Kampung Kepayang, Perak.
Perak 05-3572093

Kuang Huat Electronic Sdn Bhd


5C, 7 & 7B, Jalan Wira Jaya, Taman Ipoh Jaya Timur 1, 31350 Ipoh, Perak.
Perak 05-3126622/ 3188622/ 3188623

Perniagaan Elektrik Perabut Fong Kiang


No. 2 & 3 (Ground Floor), Taman Desa Pangkor, 32300 Pangkor, Perak.
Perak 05-6851441

PNE Electrical Enterprise


58 Hala Pengkalan Timur 1, Taman Pasir Putih Selatan, 31650 Ipoh, Perak.
Perak 05-3220270 / 5322022

Simee Electrical Sdn Bhd


79 & 81, Jalan Bercham, Bandar Baru Tasek, 31400 Ipoh, Perak.
Perak 05-5482311

Vinsheng Marketing Sdn Bhd


9, 11 & 15, Regat Dato Mahmud, Jalan Pasir Puteh, 316502 Ipoh, Perak.
Perak 05-2548298

Tick Kee Electronik


No 45 Bengkel Block A, Jalan Kg Raja, 39010 Tanah Rata Cameron Highland, Pahang.
Pahang 05-4981102

Jatson (M) Sdn Bhd


Lot 49 Wisma MCA, Jalan Bukit Ubi, 25200 Kuantan, Pahang.
Pahang 09-5141540

Perniagaan Kim Seng Hin


70, Jalan Teluk Sisek, 25000 Kuantan, Pahang.
Pahang 012-9683780

Hee & Leong Electrical Trading


46R, Jalan Sultan Zainal Abidin, 20000 Kuala Terengganu, Terengganu.
Terengganu 09-6235304

Koperasi Kakitangan Kerajaan Terengganu Kokitab Berhad


110B, Wisma Kokitab, Jalan Sultan Ismail, 20200 Kuala Terengganu, Terengganu.
Terengganu 09-6233635

Loh Electronic


Lot 9949, Kompleks Perniagaan Sura, 23000 Dungun, Terengganu.
Terengganu 09-8457168

Seong Hin Co.


15-A, Jalan Air Jernih, 20300, Kuala Terengganu, Terengganu.
Terengganu 09-622 8918

ZBA Jaya Sdn Bhd


Lot 484, Kampung Pengadang Baru, Jalan Kuala Berang, 20050 Kuala Terengganu.
Terengganu 09-6309137

Ban Lee Hin


80H-I-J, Jalan Petani, 20000, Kuala Terengganu, Terengganu.
Terengganu 09-623 9696

Suria Jerai Electrical Sdn Bhd (Guar Chempedak)


No.1A-Plot 2, 1 & 2, Taman Mewah,08800 Guar Chempedak,Kedah.
Kedah 04-4684939

Suria Jerai Electrical Sdn Bhd (Alor Star)


No.11,11A,11B & 12,12A,12B,Pekan Simpang Kuala, Off Lebuhraya Sultan Abdul Halim, 05400 Alor Setar, Kedah.
Kedah 04-7722952/ 7722771

Suria Jerai Electrical Sdn Bhd (Sg.Petani 2)


204 & 205, Jalan Legenda 7, Legenda Height, 08000 Sungai Petani, Kedah.
Kedah 04-4225952

Suria Jerai Electrical Sdn Bhd (Pekan Jitra)


No. 55A & 56A, Jalan Pekan Jitra 2, 06000 Jitra, Kedah.
Kedah 04-9173172

Suria Jerai Electrical Sdn Bhd (Padang Serai)


No. 2017 & 2018 Lorong Ria 9/7, Taman Ria, Padang Serai, 09400 Kulim, Kedah.
Kedah 04-4850926

Intan Radio (Jitra) Sdn. Bhd.


40, Pekan Jitra 2, 06000 Jitra, Kedah.
Kedah 04-9172204

CSE Sdn. Bhd. (Kulim Kelang Lama)


170-172, Jalan Putra F, Pusat Perniagaan Putra, 09000 Kelang Lama, Kulim Kedah.
Kedah 04-4900060/04-4900070

CSE Sdn. Bhd. (Kulim - Keladi)


324B, Jalan Perdagangan, Taman Seraya, Indah 09000 Kulim Kedah.
Kedah 04-4908560

CSE Sdn. Bhd. (Baling)


Lot 10, Section 3, Jalan Badlishah, 09100 Baling, Kedah.
Kedah 013-3983128

Suria Jerai Electrical Sdn Bhd (Kangar,Perlis)


No.45.47.49.Jalan Jubli Perak, 01000 Kangar, Perlis.
Perlis 04-9778958

CBH Electrical Sdn Bhd


1B, 1F, Jalan Raja Syed Alwi, 01000 Kangar, Perlis.
Perlis 04-9760499

                        (1)            PRICE & PAYMENT


 1.1Pricing of the Product(s) shall be as stipulated in the official price lists published by Khind from time to time in force as at the date of placement of orders by the Customer.
   
 1.2Product Prices include all Malaysian taxes that may be imposed on the transaction under the sales contract but are exclusive of handling and delivery charges from Khind to the Customer within Malaysia, which shall be borne by the Customer, unless otherwise stated.
   
 1.3The Customer shall pay for the Product(s) in Ringgit Malaysia and can pay by way of credit card ONLY wherein the procedures are as follows :-
   
  The Customer shall furnish his or her valid credit card number when the Customer orders the Product(s) from this Website (only Visa or MasterCard are accepted). Khind will verify the validity of the credit card with the relevant issuer and may then send the notice of acceptance if the credit card is acceptable. In the event that no validation is received from the relevant issuer within three (3) working days of the verification request by Khind, the Customer's order shall be deemed cancelled. The Customer will be charged when the notice of acceptance is sent to the Customer. If the Customer's order is cancelled after payment has been validated by the credit card issuer but before a notice of acceptance by Khind has been sent to the Customer, the Customer shall be liable for all fees, charges and costs (including but not limited to processing fees and charges) arising out of or in connection with the cancellation or reversal of the payment transaction.
   

                       (2)            DELIVERY


 2.1Khind will only accept orders for delivery of the Product(s) to the street address of the Customer in Malaysia from residents of Malaysia who have attained the age of 18 years.
   
 2.2Delivery normally takes 5 to 14 working days from the date when the Customer receives a notice of acceptance of the order from Khind and the delivery slip need to be signed by the recipient. In the event that Product(s) ordered have not been received after 14 working days following the confirmation of order, please contact the CCC at 1300 8000 32
   
 2.3Delivery to Post Box is strictly not allowed. In the event Khind receives an order to be delivered to a Post Box, Khind shall be contacting the Customer for a valid delivery address. Should the Customer fail to provide a valid delivery address within 10 days from the order date, Khind have the right to cancel the order and payment shall be refunded to the Customer within 45 days from the order date after deduction of the processing fee and delivery charges.
   
 2.4The delivery process will only be initiated after payment has been validated and a notice of acceptance has been sent to the Customer. Khind shall endeavor to arrange to deliver the Product(s) to the delivery point in Malaysia designated by the Customer in his or her purchase order. Khind will use its discretion in selecting a courier service and appropriate means of shipment, and shall endeavor to notify the Customer of the estimated date of delivery as soon as is reasonably possible upon request. Unless the Customer specifically nominates a named individual or individuals to take delivery of the Product(s) during the ordering process, delivery to any individual or individuals present at the delivery point in Malaysia designated by Customer in his or her purchase order shall be deemed good and sufficient delivery of the Product(s) to the Customer. Where the Customer has specifically nominated a named individual or individuals to take delivery of the Product(s), Khind shall be entitled but not bound to request sight of the identity card or other identification document of the relevant individual or individuals at the time of delivery of the Product(s) to such individual or individuals, and Khind may be entitled to accept any other document purporting to identify the individual or individuals nominated by the Customer.
   
 2.5Any dates quoted by Khind for delivery of the Product(s) are estimates only and shall not form part of the Contract. In no event shall Khind be liable for increased expenses or delivery cost, loss of profits or goodwill or any other special, incidental direct or indirect or consequential damages due to late delivery or non-delivery of the Product(s).
   
 2.6Khind may deliver the Product(s) by installments in any sequence. Where the Product(s) are so delivered by installments, each installment shall be deemed to be the subject of a separate Contract and no default or failure by Khind in respect of any one or more installments shall vitiate the Contract in respect of the Product(s) previously delivered or undelivered Product(s) and the Customer shall be deemed to have accepted those installments already delivered.
   
 2.7In the event that Khind gives notice to the Customer that it is unable to deliver any of the Product(s) or any part of an installment of the Product(s) within the period stipulated in this Clause 3.1 above, Khind shall notify the Customer on its option whether the Customer wants to cancel the order of the Product(s) or any installment of the Product(s) undelivered whereby Khind shall reimburse the price of the undelivered Product(s) that have been paid by the Customer within 45 days from the order date or the Customer has the option to proceed with the Order wherein Khind shall notify the Customer on the expected date of delivery upon notification from the Customer.
   
 2.8If the Customer fails to take delivery of the Product(s) or any part of them when they are made available to the Customer or fails to provide accurate instructions, documents, licenses, consents or authorizations required to enable the Product(s) to be delivered, Khind shall be entitled, upon giving verbal or written notice to the Customer, to store or arrange for storage of the Product(s) whereby the risk in the Product(s) shall pass to the Customer and delivery shall be deemed to have taken place. The Customer shall pay to Khind all costs and expenses (including storage and insurance charges) arising from its failure mentioned herein.
   
   

SERVICE POLICY

   

                       (1)              Warranty Policy


 -***Product warranty T&C by brand - please refer to our product warranty card terms & condition***
   
 -In the event that the end-user purchaser requires service assistance, please contact the CCC at 1300 8000 32. Please provide full details of the product model number and serial number, date of purchase and proof of purchase/warranty card and a brief description of the fault/query when contacting our Khind CCC.
   
 -If Khind determines that the claim is not covered under the warranty for whatever reason, the Customer will be duly notified. If the Customer authorises Khind to repair the Product(s) which is not covered under the warranty, the Customer shall pay all the charges for all parts, shipping, and labour for the repair and return of the Product(s).